Privacy Policy

Last Updated: January 1, 2026

1. Introduction

Swayspalhous Retail Ltd ("we", "us", or "our") operates swayspalhous.casa. We are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and safeguard your information when you visit our website, interact with our content, or contact us directly.

2. Data Collection

We may collect, use, store, and transfer different kinds of personal data about you, which we have grouped together as follows:

• Identity Data: Includes first name, last name, or similar identifiers provided via contact forms.
• Contact Data: Includes email address, telephone numbers, and physical address if provided.
• Technical Data: Includes internet protocol (IP) address, browser type and version, time zone setting, browser plug-in types, and operating system.
• Usage Data: Information about how you use our website, pages viewed, and navigation paths.

3. Third-Party Processors

We do not sell your personal data to third parties. However, we may share data with trusted third-party service providers acting as processors who provide IT and system administration services, or analytics providers to understand website traffic. All third-party processors are strictly bound by confidentiality agreements and are compliant with modern data protection regulations.

4. Data Retention

We will only retain your personal data for as long as necessary to fulfill the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. By default, analytics data is retained for 26 months, while correspondence via our contact form is retained for up to 5 years for customer service continuity.

5. Your Rights (GDPR & CCPA)

Depending on your jurisdiction, you have specific rights concerning your personal data:

• Right to Access: You can request a copy of the personal data we hold about you.
• Right to Rectification: You can request corrections to incomplete or inaccurate data.
• Right to Erasure: You can ask us to delete or remove personal data where there is no good reason for us continuing to process it.
• Right to Restrict Processing: You can suspend the processing of your data under certain conditions.

6. Cookies

Our website utilizes cookies to distinguish you from other users, providing a better experience and allowing us to improve our site. Detailed information regarding our use of cookies can be found in our dedicated Cookie Policy.

7. Contact the Data Protection Officer (DPO)

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact our Data Protection Officer at:

Swayspalhous Retail Ltd
12 Fashion Avenue
London W1D 4AE, United Kingdom
Email: [email protected]